Resume

Sr. UX Researcher & Strategist
College of American Pathologists
September 2019 to present

Sr. UX Researcher (contractor)
Hims & Hers Health, Inc.
October 2021 to December 2021

Sr. Design Researcher
Highland Solutions
March 2019 to August 2019

Manager of UX & Strategic Partnerships
The Seattle School
April 2015 to March 2019

Design Research Consultant
Matt Morrissey C&C
July 2017 to present

Qualitative Research Fellowship
The Allender Center
April 2019 to present

M.A. Psychology
The Seattle School
2017

Certificate in UX Management
Nielsen Norman Group
2021

B.A. Cognitive Psychology
Moody Institute
2014

Qualitative Research
Moderated and Unmoderated methods

User Interviewing
Conducted over 500 interviews

Journey Mapping
Mapping the emotional, social, and digital experience

Research Design
Planning, scoping, and methodology selection

Usability Testing
Testing product design against user behavior

Card Sorting
Uncovering intuitive information architecture and navigation

Workshop Facilitation
Collaborative brainstorming and strong public speaking

Jobs To Be Done
Understanding behavior motivators

Generative Research
Collecting in-depth data for strategic insights

A/B Testing
Testing contrasting designs to track performance

Passionate

Curious

Empathetic

Organized

Collaborative

Creative Thinker